1. What we provide
Grinkif is a digital, online learning service for children in Classes 1–5, provided by Somdeb Mandal, trading as Grinkif. It is used in a web browser on a phone, tablet or computer. We do not sell or ship any physical goods, so there are no shipping charges, couriers or delivery addresses.
2. How and when it's delivered
- Free trial: available instantly online as soon as you create your parent account and add your child.
- Paid plans: activated instantly after your payment is confirmed by Razorpay, usually within a few seconds. Your child can keep learning straight away on the same account.
- Confirmation: your plan and renewal date appear in Parent Zone → Plan & billing, and Razorpay emails a payment receipt to the address you give at checkout.
- Renewals and upgrades are also applied instantly on successful payment.
- Printable items such as mock-test answer keys are delivered as on-screen pages you can print yourself.
3. What you need
An internet connection and an up-to-date web browser (for example Chrome, Safari, Edge or Firefox) on a phone, tablet or computer. There is no app-store download.
4. If access doesn't start
If your plan isn't active within 30 minutes of a successful payment, first refresh the app or sign out and back in. If it still doesn't show, email support@grinkif.com with your account email and payment reference, and we'll activate it or, if the payment failed, make sure the money is returned under our Cancellation & Refund Policy.
5. Contact
Grinkif (Somdeb Mandal, sole proprietor)
Kolkata, West Bengal, India
Email: support@grinkif.com
